Frequently asked questions

How does renting a number work?

Pick a service on the Rent page, and we instantly assign you one of our available phone numbers. Use it to receive the verification SMS from that service. The number stays reserved for you for 10 minutes — plenty of time to complete a signup.

Do I get a bonus for adding funds?

Yes — your first-ever top-up, if it's at least 5 EUR, credits an extra 1.00 EUR to your balance. That bonus can be spent on any rental like normal balance, but it can't be withdrawn via Payouts.

Do I need an account to browse prices?

No. Anyone can browse available services and prices without logging in. You only need an account — with a verified email — once you actually want to rent a number.

How do I add funds to my account?

Go to Add Funds. Pay instantly by card, or choose an amount to get a unique reference code plus our company bank account (IBAN) — wire the money including the reference code in the transfer description, and we'll confirm receipt and credit your balance, usually within a few hours.

What if I don't receive an SMS?

If no code arrives before the 10-minute window expires, the rental is marked expired. Reach out to us if this happens repeatedly on the same service — it usually points to a network issue on our end worth investigating.

Can I invite friends?

Share your link from the Referrals page to track who signs up through you.

Can I get the SMS pushed to my server instead of polling the API?

Yes. Set a webhook URL on the API Access page — we'll POST the code to it the moment it arrives, signed with an HMAC secret so you can verify it came from us. If your endpoint doesn't respond successfully, we automatically retry a couple of times with backoff before giving up. Useful if you're integrating the API directly instead of using the SDK's built-in waitForSms() poller. The API Access page also shows your recent delivery attempts and whether each one succeeded.

How do I become a partner?

Create an account, then open the Partner Dashboard. Register your device (a phone or GSM gateway), then add each SIM card slotted into it with its port, phone number, country, and operator.

How much commission do I earn?

80% of the price of every successful rental made through one of your numbers — credited to your balance automatically the moment the rental completes.

How do I withdraw my balance?

Request a payout from the Payouts page, by IBAN (minimum 1,000 EUR) or USDT (minimum ~1,000 USD equivalent). Requests are reviewed and paid out manually, typically within a few business days.

Are there fees on withdrawals?

Bank and network fees for your chosen payout method are deducted from the amount you receive — we don't add any extra platform fee on top.